Refund policy

Return and Refund Policy

At Coleman Aero, we want you to be happy with our products. If something is not working out for you, please let us know. We have support and engineering on staff to assist and/or offer a return.

Return Window Customers have 30 days from the date of delivery to initiate a return for eligible items.

Eligible Items All product model numbers are eligible for return unless marked as final sale. Items must be in original condition, unused, and in the original packaging. If your item never arrives, arrives damaged, is not what you ordered or incorrect contact Coleman Aero to initiate a return or refund. Please include the reason the item is being returned.

Return Process

1. Contact us using the "Start a Return" link on the main page or email us at Support@Colemanaerospace.com
2. Customers pay return shipping unless support determines otherwise.
3. Package items securely and attach your shipping label
4. Drop off at any authorized shipping location

Return Shipping Costs Return shipping fees are the responsibility of the customer unless the item was defective or we made an error.

Restocking Fee There is no restocking fee.

Refund Processing

• Refunds will be processed within 10 business days after we receive your returned item
• Refunds will be issued to the original payment method
• Processing time may vary depending on your location and financial institution